Technical Support

Get Technical Assistance

Fengdent Medical provides comprehensive technical support for all our products. Whether you need installation guidance, troubleshooting, or maintenance advice, our engineering team is here to help.

Support Resources

  • User Manuals — Download PDF manuals for all Fengdent products
  • Installation Guides — Step-by-step setup instructions
  • Maintenance Schedules — Recommended service intervals and procedures
  • Troubleshooting Videos — Visual guides for common issues
  • Spare Parts Catalog — Reference numbers and ordering information

Common Issues

Dental Unit Not Powering On

  • Check main power connection and circuit breaker
  • Verify the emergency stop button is released
  • Inspect fuses in the control box

Handpiece Losing Power

  • Clean or replace the turbine cartridge
  • Check air pressure at the compressor (5.5-6.0 bar)
  • Inspect coupling and O-rings for wear

Suction System Weak

  • Clean or replace suction filters
  • Check for blockages in the suction lines
  • Verify amalgam separator is not full

Contact Technical Support

Email: support@fengdent.com
Response time: Within 24 hours on business days